Privacy Policy
Effective Date: March 18th 2025
1. Introduction GUTIERREZ GROUP S.A.S. (“we,” “our,” or “us”), identified by NIT 901.039.399 – 0, is committed to safeguarding the privacy and security of personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal data in compliance with Law 1581 of 2012, Regulatory Decree 1377 of 2013, and Unified Regulatory Decree 1074 of 2015.
By using our website (www.gutierrezgroup.com.co) and related platforms, you consent to the data practices described in this policy.
2. Information We Collect We collect different types of personal data, including but not limited to:
Personally Identifiable Information (PII): Name, email address, phone number, physical address, and company details when provided voluntarily.
Technical Data: IP address, browser type, device information, and cookies that help us analyze website usage.
Financial Data: Payment details and billing information when transactions occur.
Communication Data: Any information shared via email, social media, WhatsApp, or other digital interactions.
3. How We Use Your Information We process personal data to fulfill our corporate purpose, legal obligations, and service commitments. The key uses include:
Ensuring the proper execution of commercial relationships.
Facilitating communication between data subjects and the company.
Sending marketing communications, newsletters, and promotional materials (with the option to opt out).
Conducting surveys and gathering feedback to enhance customer experience.
Processing payments and managing invoices.
Compliance with regulatory and legal obligations, including government and judicial requests.
Conducting internal audits, fraud prevention, and security monitoring.
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
4. Cookies and Tracking Technologies Our website uses cookies to improve user experience. These include:
Essential Cookies: Necessary for website functionality.
Analytical Cookies: Help us understand website traffic and performance.
Marketing Cookies: Used for targeted advertisements and promotions.
You can manage or disable cookies through your browser settings. However, some functionalities may be affected if cookies are disabled.
5. Information Sharing and Disclosure We do not sell, trade, or rent your personal data. However, we may share data in the following cases:
With Service Providers: To help us operate our business (e.g., payment processors, IT support, marketing agencies).
Legal Compliance: If required by law or in response to judicial requests.
Business Transfers: In case of a merger, acquisition, or restructuring.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.
Whenever we share information, we ensure compliance with confidentiality and data protection agreements.
6. Data Security We adopt technical, administrative, and human measures to prevent unauthorized access, loss, or alteration of personal data. This includes encryption, access control, and regular audits. However, no security system is completely infallible, and we encourage users to take necessary precautions when sharing information online.
7. Your Rights and Choices Under applicable regulations, data subjects have the following rights:
Access: Request information about their personal data held by us.
Correction: Request updates or rectifications to inaccurate or outdated information.
Deletion: Request deletion of personal data unless required by law.
Objection: Object to data processing for marketing purposes.
Portability: Request the transfer of personal data to another service provider when applicable.
To exercise these rights, please contact us at officemanager@gutierrezgroup.com.co.
8. Retention Policy We retain personal data only as long as necessary to fulfill the stated purposes and legal obligations. When data is no longer required, it is securely deleted or anonymized.
9. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage users to review their policies separately.
10. Policy Updates We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or industry best practices. Any updates will be posted on this page with an updated “Effective Date.” Continued use of our website constitutes acceptance of the revised policy.
11. Contact Information For privacy-related inquiries, please contact us at:
GUTIERREZ GROUP S.A.S.
Calle 7 Sur No. 42-70 Oficina 209, Edificio Fórum, Medellín, Colombia
Email: officemanager@gutierrezgroup.com.co
Phone: (604) 322 88 98
Business Hours: 8:00 AM – 5:00 PM (GMT-5)
Thank you for trusting GUTIERREZ GROUP with your personal data.
